Terms and conditions

TERMS AND CONDITIONS OF USE

1. LEGAL STATUS

   1.1 The Operator, Winner555 N.V., is a company incorporated under the laws of Curaçao with its registered office.1.2 The License Number issued to the Operator by Curacao Interactive Licensing N.V. is 5536/JAZ.1.3 The Jurisdiction governing this Agreement is Curaçao.

2. REGISTRATION AND LOGIN PROCESS

   2.1 In order to use our services, you must register for an account with us. To do so, follow these steps: (a) visit winner555.asia or winner555 site; (b) click "สมัครสมาชิก" or Sign Up; (c) enter your phone number and set a password; (d) verify the registration process via OTP sent to your registered mobile number; and (e) login with your username/password.2.2 A User is required to provide Identification/Proof of Address for withdrawals, which includes submitting ID/Bank details.

3. GAMES AND SOFTWARE PROVIDERS

   3.1 Our games are provided by software providers including but not limited to PG Soft, Pragmatic Play, Joker Gaming, Evolution Gaming, and JILI.3.2 The total number of games available on our site exceeds 5,000.3.3 Games can be categorized into Slots, Live Casino, Sports Betting, Lottery, Fishing Games.

4. BONUSES AND PROMOTIONS

   4.1 A Welcome Bonus may be granted to new users upon their first deposit in the amount up to ฿500 with a match-up percentage of 30%.4.2 In addition to the welcome bonus, a free credit worth ฿100 is available for all new Thai Users.4.3 Bonuses are subject to Wagering Requirements which must be met within thirty (30) days from receipt.4.4 The maximum bet permissible while utilizing any promotional offer is ten (10) times the amount of your initial deposit or fifty (฿50) per spin.

5. VIP AND/OR LOYALTY PROGRAM

   5.1 Users can accrue points on our site, with one point awarded for every ฿100 wagered.5.2 The Loyalty Program has several tiers including Bronze, Silver, Gold, Platinum and Diamond levels, which unlock higher cashback percentages ranging from five (5) to fifteen (15)%.

6. PAYMENT METHODS AND BANKING TERMS

   6.1 Deposit Methods available on our site include TrueMoney, Bank Transfer, QR Pay with a minimum deposit of ฿100. 6.2 Withdrawal methods available on the site are Bank Transfer and TrueMoney Wallet with a minimum withdrawal amount of three hundred (฿300).

7. KEY TERMS AND CONDITIONS

   7.1 Bonus Terms: Wagering Requirements shall be applied ten times over; Max Bet allowed while utilizing bonus is fifty (฿50) per spin.7.2 Deposit Limits:7.2.1 Daily deposits cannot exceed five hundred thousand (฿500,000);7.2.2 Weekly Deposits are capped at one million (฿1M). 7.3 Withdrawal limits: Users can withdraw a maximum amount of one hundred thousand (฿100,000) per day and one million (฿1M) per month.

8. MOBILE AND TECHNICAL FEATURES

   8.1 Our site has full mobile-browser optimization with light/dark mode available for user preference.8.2 User Experience: fast loading time; fingerprint login functionality.

9. SECURITY AND FAIR PLAY

   9.1 SSL 256-bit Encryption and Cloudflare certificate is used to secure the website;9.2 Random Number Generator (RNG) certified by iTech Labs, provably fair tools available for use.9.3 Support channels: Live chat, Line, Telegram; Response time less than two minutes.

10. RESPONSIBLE GAMBLING FEATURES

    10.1 Users can set deposit limits daily/weekly;10.2 Time-Outs of up to ninety (90) days are available upon user request.10.3 Permanent self-exclusion option is available for users who wish to take a break from gaming.

11. ADVANTAGES AND DISADVANTAGES

    11.1 Pros: Fast auto deposits/withdrawals; Generous bonuses; Mobile-friendly interface; Thai support staff.11.2 Cons: No native app in stores, Curaçao license less strict than UKGC.

12. GENERAL CASINO INFORMATION

    12.1 Year of Establishment: twenty-twenty (2020);12.2 Operator/Parent Company: Winner555 N.V., registered under the laws of Curacao.12.3 Accepted languages on our site include Thai and English;12.4 Supported Countries are Thailand, Asia focus with restrictions in USA, UK and some European countries.

13. CHANGES TO TERMS AND CONDITIONS

    We reserve the right to modify these Terms and Conditions at any time without prior notice to you.

14. GOVERNING LAW

    These Terms shall be governed by and construed in accordance with the laws of Curaçao without regard to its conflict of law provisions or your state or country of residence.

15. DISPUTE RESOLUTION

    Any dispute, controversy or claim arising out of or related to this Agreement shall be resolved through arbitration administered by a single arbitrator in accordance with the Arbitration Rules of the Curacao Chamber of Commerce and Industry, or as otherwise provided by applicable law.

By using our services, you acknowledge that you have read, understood and accepted these Terms and Conditions.